Referral guide · Doctors, hospitals and clinics
Your patient.
Our endoscopy expertise.
Refer patients for specialist investigation or appropriate endoscopic treatment. Diagnostic referrals ask the team to investigate a clinical concern; therapeutic referrals request assessment for endoscopic treatment. Include the clinical indication and any relevant previous results so the team can review the request. This page explains how referrals work. Use Refer & track to submit a patient or sign in to monitor an existing referral. Send us the clinical request. We contact the patient, coordinate arrangements and keep progress visible in your Zendale dashboard. Your team remains part of the follow-up conversation.
Already signed in? Refer a patient →
One account. A connected referral journey.
Refer and track, from the same place.
Register once
Choose doctor or facility registration, save your details and verify your email. No separate approval is needed before submitting a referral.
Share the clinical request
Enter the patient's details, indication and requested procedure. Add relevant history and supporting documents if available.
We contact the patient
Our team discusses arrangements, records contact and confirms the appointment after clinical review.
Follow the progress
Sign in to see contact, scheduling, procedure and histology updates. Released reports appear after the relevant identity and access checks.
Make the first contact useful
What to include in a referral
- Patient name, age and a reliable contact number
- Clinical indication, symptom duration and requested investigation or treatment
- Relevant medicines, allergies and previous results
- Your details and the patient's permission for contact
Clinical urgency is reviewed by the team. Emergency cases should go directly to hospital rather than wait for an online referral.
What your dashboard tells you
Referral received → patient contact recorded → appointment confirmed → procedure completed → report released.
Routine progress lives in your dashboard. When the final report is available, you receive an email directing you to the secure portal. Clinical reports are not attached to routine update emails.
Facility referrals are visible through the facility contact account that submitted them. Individual clinician accounts show that clinician's own referrals.
Refer & track →